Men's advice line 0808 2000 247
LGBT+ Domestic Abuse Helpline: 0800 999 5428
Energy Supplier Information
People who are struggling with their energy bills, including those on pre-payment metres are advised to contact their energy companies. More information is available on the below links.
This OFGEM page provides information suitable for members of the public.
We would also like to provide you with some information to help support you with your energy suppliers during this time.
General advice is: Tell your supplier if you can’t get to a shop to top up because you’re ill with coronavirus or following guidance to ‘self-isolate’. You’ll find their contact details on their website or on your bill.
They’ll try to help you find other ways to keep your energy supply connected. For example:
- let someone else top up for you
- add funds to your account
- send you a pre-loaded top-up card
Citizens Advice website says: You’ll need to pay back any credit your supplier gives you - ask them when and how you’ll need to do this.
For Switch2 – register for online payments. If unable, a one off credit of £20 will be added to accountsGreat North Energy – current emergency credit is £5 but they’re considering increasing it.
For the following suppliers contact them and advise that you are self-isolating and they will send out 2 weeks’ worth of gas/electricity or top up if on a smart meter.
British Gas 0333 202 9802
o EDF 0333 200 5100
o EON 0345 052 000
o Npower 0800 073 3000
o Scottish Power 0800 027 0072
o SSE 0345 026 2658
CAMHS and Speech & Language Resources are available, please see the links at the bottom of the page.
Doncaster Library Service
Libraries are currently closed but a range of services are still available online, including ebooks, ancestry, free musical downloads and more!
To see what is on offer or to log on, follow the link https://library.doncaster.gov.uk/web/arena
or https://library.doncaster.gov.uk/web/arena/a-z-eresources for a list of all resources.
Don't worry if not yet a member, it's easy to follow the online link below and join!